I have known Yocheved for a number of years in my capacity as a trainer at the NLP Centre of Excellence. I have been consistently impressed with her dedication, desire to learn and help people, as well as her professionalism. Yocheved gives thorough attention to detail to her work; she is talented, conscientious, caring and empathetic, and has a delightful presence and calm mannerism. I have every confidence she will continue to grow and do great work.